Terms & Conditions

Scope is defined by the written estimate, invoice, text/email confirmation, and/or the submitted Service Agreement.
Change orders are any additions outside scope (extra areas, extra hauling, deeper cutbacks, additional beds, stain treatment, etc.). Change orders require Client approval (text/email approval is acceptable) and may increase price and/or time.
Minimum job charge: Company may apply a minimum service charge to cover mobilization, equipment, and disposal even for small tasks.

Pricing format: We may quote per job, per square foot, per linear foot, per yard, or time & materials depending on scope.
Estimates: Estimates are based on visible conditions. Hidden debris, excess overgrowth, heavy stains, access issues, or undisclosed hazards may require a revised quote.
Materials: When Company supplies materials (mulch, rock, edging, seed, etc.), materials may be included in one bundled price or listed separately. Availability/price changes may affect the final amount.
Labor vs materials disclosure: On request, we can provide a high-level split (labor/materials/disposal). For most residential jobs, a single all-in price is used to keep it simple and avoid confusion.

Deposits reserve scheduling. A deposit is required to hold a service window once a quote is accepted (unless waived in writing).
Deposit guidelines: $50 (jobs < $250), $100 ($250–$499), $150 ($500–$999), 30% ($1,000+), unless otherwise agreed.
Balance due: Remaining balance is due at completion of work unless the invoice states otherwise.
Late / non-payment: Company may pause service, withhold additional work, and/or pursue lawful collection remedies for unpaid balances. Client is responsible for fees allowed by law for collection and enforcement.
Cash App deposits: Deposits can be paid to $FSYardServicesLLC. Client should text Name + Address + Amount to (513) 549-2498 so payment matches quickly.

Weather delays: Rain, saturated ground, snow/ice, high winds, or unsafe conditions may require rescheduling to protect property and safety.
Service windows: We schedule in service windows (not exact minutes). We will communicate arrival updates as practical.
Seasonal constraints: Some work is seasonal (seeding success, pruning timing, epoxy humidity/temperature limits, etc.). We may recommend alternate timing for best results.

Access: Client must provide access (gates unlocked, codes provided, vehicles moved as needed) and secure pets.
Utilities & hazards: Client must disclose sprinklers, shallow utilities, hidden cables, landscape lighting wires, pet waste, brittle edging, unstable pavers, and similar hazards.
Safety zone: Client agrees to keep children and pets away from work areas. Company is not responsible for injury caused by entering active work zones.
Municipal marking: For digging/edging/planting/retaining work, Client may be required to coordinate utility marking before work begins if requested.

Standard: Work is completed in a professional, workmanlike manner consistent with the agreed scope and industry practice.
Client walkthrough: If Client is available, we encourage a quick walkthrough at completion. If not available, before/after photos may serve as proof of completion.
Punch list: Client must report any issues within 48 hours of completion so we can review and address in good faith.

Pre-existing conditions: Company is not responsible for pre-existing damage, deterioration, rot, unstable concrete, brittle siding, or hidden structural issues.
Hidden objects: We are not responsible for damage to hidden items (buried rocks/bricks, thin irrigation lines, unmarked wiring, etc.).
Normal work effects: Landscaping may involve temporary soil disturbance, minor turf compression, and debris movement consistent with the work.
Pressure washing caution: Washing can reveal existing surface defects; Company is not responsible for damage due to existing cracks, spalling, poor sealing, or degraded surfaces.
Epoxy caution: Moisture, vapor transmission, and slab condition can affect results. We may require prep steps (grinding, patching, moisture barrier) as needed.

No guarantee of biological results: Plant survival and seed germination depend on weather, soil, pests, watering, and site conditions outside Company control.
Client watering responsibility: For seeding/overseeding, Client must follow watering instructions to achieve best results. Lack of watering is the most common failure point.
Workmanship issues: If a workmanship issue is reported within 48 hours, Company will review and correct if appropriate within the scope.

Documentation: Client authorizes before/after photos for proof of work, quality control, and estimating.
Privacy: Company will not post client-identifying details (full address, faces, license plates) without permission.
Marketing: If Client prefers no public posting, Client may request “no marketing photos” in writing before work begins.

Authority: The signer represents they have authority to approve work and payment for the property.
Access & approvals: Client ensures access, permits (if required), and HOA/PM approvals are obtained before scheduling.
COI requests: COI requests must be submitted in advance with the proper certificate holder information.
After-hours work: If required, after-hours scheduling may carry an additional fee due to labor/availability constraints.

Good-faith first: Parties agree to attempt to resolve disputes directly within 10 days of written notice (text/email acceptable).
Binding arbitration: If unresolved, disputes will be settled by binding arbitration under Ohio law (unless prohibited by law for a particular claim).
Fees: Each party pays its own attorney fees unless an arbitrator awards otherwise. Arbitration fees may be allocated by the arbitrator.
Venue rule: Any court action permitted (example: enforcing an arbitration award) will be filed in the Ohio county where the service address is located, including: Hamilton County (Cincinnati), Montgomery County (Dayton), or Butler County (Middletown) as applicable.

Entire agreement: These Terms + the quote/estimate + the submitted Service Agreement (and any written change orders) make up the entire agreement.
Severability: If one part is unenforceable, the rest remains in effect.
No waiver: If Company doesn’t enforce a provision once, it doesn’t waive the right to enforce it later.
Updates: We may update Terms from time to time. The version effective at the time of booking applies unless otherwise required by law.

Policy Details